Privacy Notice

This Privacy Notice applies to KnowSync’s public website, consult and contact forms, account system, and online workflows related to applications, communication, and core service operations.

If we add new product modules, third-party integrations, or broader data-processing activities in the future, we may update this notice accordingly.

We may collect information you provide directly, such as your name, email address, language preference, background details, target track, timeline, and any other information you include in consult or contact forms.

If you register for an account, we may also process account-related information such as your email address, encrypted authentication credentials, verification status, sign-in method, and necessary security logs.

We may also collect technical information related to operating the site, such as device and browser information, language settings, theme preference, basic request logs, and state stored through cookies or local storage where necessary.

We use information to provide and maintain the service, including responding to inquiries, supporting account access, sending necessary notices, enabling project-related communication, and protecting site and system security.

We may also use information to improve service quality, such as understanding user needs, improving form flows, troubleshooting issues, clarifying delivery processes, or conducting limited usage analysis where appropriate controls exist.

We do not sell personal information as an advertising asset, and we do not turn your project background into marketing material for unrelated purposes.

We may share necessary information with service providers that support KnowSync’s technical operations, such as hosting, email delivery, database, security, authentication, or infrastructure vendors, where such sharing is reasonably necessary to run the service.

We may also disclose information where required by law, regulation, rights protection, or safety needs, such as complying with legal process, investigating abuse, enforcing our terms, or protecting users and the platform.

If KnowSync is involved in a reorganization, financing, acquisition, or asset transfer in the future, related information may be transferred as part of that business process, subject to continued handling consistent with this notice where reasonably possible.

We retain information for as long as reasonably necessary to fulfill the purposes described in this notice. The appropriate retention period will depend on the type of information, the nature of the service relationship, legal obligations, security needs, and dispute resolution requirements.

We use reasonable technical and organizational measures to protect information, such as access controls, least-privilege practices, basic monitoring, and security review measures. No internet transmission or storage method, however, can be guaranteed to be completely secure.

You may choose not to provide certain information, but that may affect our ability to respond to your inquiry, create an account, or provide parts of the service.

You can also manage cookies, local storage, and related technologies through your browser settings. For cookie-related practices, please review our Cookie Notice together with this Privacy Notice.

Where applicable law grants rights to access, correct, delete, or restrict the processing of personal information, you may contact us using the details below and we will review such requests within a reasonable scope.

KnowSync is intended for users who can independently understand project, application, and online service materials. We do not knowingly collect personal information from children below the minimum age permitted by applicable law.

If you believe someone below the applicable age threshold has provided information to us, please contact us and we will take appropriate steps after review.

We may update this Privacy Notice from time to time to reflect changes in the service, legal requirements, operational practices, or security measures.

If an update is material, we will revise the date on the site and, where appropriate, provide notice through the website or service.

If you have any questions about this Privacy Notice or how KnowSync handles information, you can contact us at hello@knowsync.com.

When submitting a privacy-related request, please include enough information about your identity, the nature of your request, and the account or submission at issue so we can respond more efficiently.